Politique de remboursement

Return of defective products

In the event that you believe that at the time of delivery the product does not comply with the provisions of the Contract, you must immediately contact us using our e-mail address info@mediteranea.it and we will notify you of the procedure to follow.

We will carefully examine the returned product and notify you by e-mail, within a reasonable time, whether we will proceed with the refund or replacement of the product (as applicable). The refund and / or replacement of the item will be made as soon as possible.

The amount paid for the products that will be returned due to damage or defect, if they really exist, will be refunded in full, including the delivery costs incurred for sending the item and for returning it by you. The refund will be made using the payment method used to make the purchase.

All rights recognized by current legislation remain unaffected.