- OUR DATA
The sale of products through this site is managed by Mediteranea International, 19 Rue le Verrier, 75006 Paris. Vat Number: FR02918194754, telephone number +39.3337761907 e-mail address email@example.com , contact details available in the "contact" section of this website www.mediteranea.fr.
- YOUR DATA AND YOUR ACCESS TO OUR WEBSITE
The information or personal data provided by the user will be processed in accordance with the provisions of the Data Protection Policies. By using the website, you authorize us to process such information and personal data and declare that all information and / or data personal information provided to us are accurate and true.
- USE OF OUR WEBSITE
- use the website only to carry out legally valid consultations or orders;
- not to place false or fraudulent orders. If we have plausible reasons to believe that an order of this nature has been placed, we will be authorized to cancel it and inform the competent authorities;
- provide us with your e-mail address, postal address and / or other contact details truthfully and correctly. Likewise, you consent to our use of this information to get in touch with you (if necessary, please read the Information on Personal Data Protection).
If you do not provide us with all the information we need, we will not be able to process your order.
- AVAILABILITY OF THE SERVICE
The articles offered through this website are available only in the countries in which Mediteránea has agreed for the delivery.
It is possible to place an order from another member state of the European Union through this website. The related products may be delivered with different shipping rates and times depending on the country.
- PROCEDURE FOR COMPLETING THE CONTRACT
The information referred to in these Conditions and the details contained in this website do not constitute an offer to the public, but a mere invitation to formulate a contractual proposal. There will be no contract between you and us in relation to any products until your order has been explicitly accepted by us. If your offer is not accepted and your account has already been debited, the amount of the same will be refunded in its entirety.
To place an order, you must follow the online purchase procedure and click on "Authorize payment". You will then receive an e-mail confirming that your order has been received (the "Order Confirmation"). It is understood that this will not result in the acceptance of your order as it constitutes an offer that you make to us for the purchase of one or more products. All orders will be subject to our approval of which you will be notified by sending an e-mail confirming that the order is being shipped (the "Shipping Confirmation"). The details of the order will be summarized in the electronic receipt attached to the Shipping Confirmation (the '' E-Ticket ''). The Agreement for the purchase of a product between us and you (the "Agreement") will only be concluded when we send you the Shipping Confirmation.
Only the products indicated in the Shipping Confirmation will be the subject of the Contract. We will not be obliged to supply you with any other product that has not been ordered until it is confirmed to you in the "Shipping Confirmation" that such product has been shipped.
- AVAILABILITY OF PRODUCTS
- REFUSAL TO PROCESS AN ORDER
We decline any responsibility towards you or towards third parties for the removal of any product from this website, for the deletion or modification of any material or content of the website, or for the failure to process the order after sending of the "Order Confirmation".
However, delays may occur for various reasons such as product customization, unforeseen circumstances or the delivery area.
- IMPOSSIBILITY OF DELIVERY
If it is not possible for us to complete the delivery of your order, we will try to find a safe place to leave it. If this is not possible, your order will be sent to our warehouse. In this case, we will leave you a notice in which the place where your order is located and how to arrange a new delivery will be specified. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.
If the delivery cannot take place for reasons not attributable to us after 60 days from the date on which your order is available for delivery, we will assume that you intend to terminate the Contract which will therefore be considered terminated. As a result of the termination of the Agreement, we will refund all amounts paid by you, including delivery costs (with the exclusion of any additional costs deriving from your choice of a delivery method other than the ordinary method offered by us. ) without undue delay and, in any case, within 14 days from the date of termination of the Contract.
Please note that the transport resulting from the termination of the contract may have additional costs which will be borne by you.
- PASSING OF RISK AND OWNERSHIP OF THE PRODUCTS
You will acquire ownership of the products as soon as we have received full payment of all amounts due in relation to them, including shipping costs, or at the time of delivery (as defined in article 9 above), if this occurs at a later time. .
- PRICE AND PAYMENT
The price of the products will be that indicated from time to time on our website, except where there is an obvious error. While we make every effort to ensure that all prices appearing on the site are correct, errors may occur. If we find any errors in the price of the products you have ordered, we will notify you as soon as possible and give you the option of reconfirming your order at the correct amount or canceling it. If we are unable to contact you, the order will be canceled and the full amount paid will be refunded.
We will not be obliged to supply you the product (s) at the lower price incorrectly indicated (even if we have already sent you the Shipping Confirmation) if the error in the price is obvious and unambiguous and therefore if it were possible for you to reasonably identify it. as incorrect.
The prices of the website include VAT, but exclude shipping costs, which are to be added to the total amount to be paid, as indicated in our Purchase Guide - Shipping Costs.
Once you have selected the items you intend to purchase, these items will be added to your cart and the next step will involve completing the order and paying. To this end, he will have to follow the instructions for the purchase, entering or verifying the information requested in each step of the purchase process. Furthermore, you can change the details of your order at any time of the purchase process before payment. You can find a detailed description of the purchase process in the Purchase Guide. Also, if you are a registered user, a list of all your orders will be available in the "My Account" section.
Both for payment by credit card and with the PayPal payment method, the charge will take place when the order is confirmed.
We inform you that the payments made through this online platform, as well as, where applicable, the reimbursements in your favor, will be managed, on our behalf, by the company. Mediteranea International, 19 Rue le Verrier, 75006 Paris. Vat Number: FR02918194754.
By clicking "Authorize Payment" you will confirm that the credit card is your property or that you are the legitimate holder of the gift card.
Credit cards will be subject to verification and authorization by the issuer of the same, but if this entity does not authorize the payment, we will not be responsible for any delay or non-delivery and we will not be able to execute any Contract with you.
- PURCHASE AS A GUEST
- VAT (VALUE ADDED TAX)
In accordance with the legislation in force, any purchase made through the website will be subject to Value Added Tax (VAT).
- RETURNS / EXCHANGES POLICY
Right of withdrawal
If you withdraw from the Agreement, you will be reimbursed for all payments you have made to us, including delivery costs (with the exception of additional costs arising from your choice of a type of delivery other than the least expensive type of standard delivery by us. offered), without undue delay and in any case no later than 14 days from the day on which we will be informed of your decision to withdraw from the Contract. These refunds will be made using the same payment method you used for the initial transaction. In any case, you will not have to incur any costs as a consequence of this reimbursement. Notwithstanding the foregoing, the reimbursement may be suspended until receipt of the goods or until you have demonstrated that you have returned the goods, whichever is earlier.
You are only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and functioning of the goods.
You will not be able to exercise the right of withdrawal from the Contract which has as its object the supply of one or more of the following products:
- Personalized items.
- Music CDs / DVDs, without original wrapping
- Sealed goods that are not suitable for return for hygienic reasons or related to health protection and have been opened after delivery. By way of example, perfumes with a seal must be returned in their original packaging, intact and in perfect condition to be resold: opening the seal makes this product unsuitable for its subsequent marketing; consequently, any perfume that has a seal that has been opened after delivery cannot be returned and will not be accepted by Mediteránea nor its price will be refunded to the buyer.
Your right of withdrawal from the Contract will be applied exclusively to those products returned in the same condition in which you received them. No refund will be made if the product has been used other than the simple opening and for products that are not in the same condition in which they were delivered or if they have been damaged: We therefore invite you to take care of the products as long as they are in Its availability and possession. Please return the item using or including the original packaging, instructions and other documents, if any, that accompany the products.
For any doubts, you can contact us via the e-mail address firstname.lastname@example.org
In the event that you believe that at the time of delivery the product does not comply with the provisions of the Contract, you must immediately contact us using our e-mail address email@example.com and we will notify you of the procedure to follow.
We will carefully examine the returned product and notify you by e-mail, within a reasonable time, whether we will proceed with the refund or replacement of the product (as applicable). The refund and / or replacement of the item will be made as soon as possible.
The amount paid for the products that will be returned due to damage or defect, if they really exist, will be refunded in full, including the delivery costs incurred for sending the item and for returning it by you. The refund will be made using the payment method used to make the purchase.
All rights recognized by current legislation remain unaffected.
Right of withdrawal and return of orders placed from abroad
If you have placed an order outside Italy, from another member state of the European Union, through this website, the provisions contained in article 15 will be applicable, except for the provision relating to the courier appointed by us.
We also inform you that in no case or circumstance we are required to bear the shipping or return costs for sending products to or from destinations other than the original address.
LIABILITY AND DISCLAIMER
Unless otherwise provided for in these Conditions, our liability for the products purchased on our website will be limited solely to the purchase price of the product in question.
Notwithstanding the foregoing, our liability is neither excluded nor limited in the following cases:
- Cases of death or personal damage resulting from our negligence;
- Cases of fraud or fraudulent activity; or
- Any circumstance in which it is illegal or unlawful for us to exclude, limit or try to limit or exclude our liability.
Without prejudice to the provisions of the previous paragraph and to the extent permitted by current legislation, and except where otherwise provided for in these Conditions, we will not accept any liability for indirect damages, such as:
- lost profit;
- loss of business volume;
- loss of profit or loss of contracts;
- loss of anticipated savings;
- data loss; as well as
- waste of office administration time, security of information transmitted or obtained through this website, unless otherwise expressly stated.
- Strikes, lockouts or other trade union unrest;
- Riots, riots, invasions, terrorist attacks or threats of terrorist attacks, wars (declared or not), or threats of war;
- Fire, explosion, storm, flood, earthquake, landslide, epidemic or other natural disaster;
- Inability to use railways, shipping, air, motor transport or other means of public or private transport;
- Inability to use public or private telecommunications networks;
- Acts, decrees, laws, regulations or restrictions of any government;
- Any strike, disaster or maritime, postal or other relevant means of transport.
It is understood that the execution of the obligations referred to in the Contract will remain suspended for the entire duration of the Force Majeure Events. We will be granted an extension for the performance of the Agreement equal to the duration of this period. It is understood that, despite pending Force Majeure Events, we will strive to find a solution by which to comply with our contractual obligations.
If we fail, during the execution of the Contract, to demand the exact fulfillment of any of your obligations, or any of the obligations under these General Conditions, or fail to exercise any of the rights or actions to which we are entitled pursuant to the Agreement or these General Conditions, this will not constitute a waiver of such rights or actions and will not release you from the fulfillment of the related obligations.
Our possible tolerance in the face of your non-fulfillment will not constitute any waiver to react in the face of a subsequent non-fulfillment.
No waiver by you with respect to any of your obligations under the Contract or these General Conditions will be valid unless communicated in writing, in accordance with the provisions of the previous articles 19 and 20.
If any article of the General Conditions, or part of it, or any of the provisions of the Contract, should be judged invalid, illegal or unenforceable by the competent authority, this article, clause or provision will be considered as not affixed while the other articles, clauses and provisions will remain valid to the maximum extent permitted by law.
INTEGRITY OF THE CONTRACT
These General Conditions, as well as any document expressly referred to in them, represent the entire agreement between you and us regarding the subject matter of the Agreement and supersede any previous agreement, understanding or pact between us, whether oral or written.
Both you and we acknowledge that, in entering into the Agreement, neither you nor we have relied on any representation, commitment or promise made by the other party, or inferable from what was said or written during the negotiations preceding the Agreement, but only on what expressly stated in these Conditions.
Both you and we will have the right to remedy any false statements made by the other party, either orally or in writing, prior to the date of each Agreement (unless such false statement has been made maliciously) and the only actions that the the other party may undertake only for breach of the Agreement, as provided for in these Conditions.
RIGHT TO MODIFY THESE CONDITIONS
We reserve the right to revise and change these Terms at any time.
You will be subject to the General Conditions in force at the time of the order, unless a modification of the General Conditions or the Data Protection Policies must be made by law or at the request of a government authority (in which case it will apply also for orders already sent to us).
APPLICABLE LAW AND JURISDICTION
The use of our website and the contracts for the purchase of products through this website are governed by French law.
COMMENTS AND SUGGESTIONS
Your comments and suggestions are always welcome. Please send them through our email firstname.lastname@example.org.
These general conditions apply from 1 December 2022.